Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
4.6
2,528 reviews
Weini, Jul 22, 2024
not mane breakfast options, not many restaurant options, room doesnt cost its price, untrained staff, overall bad experience
Kudryat A., Jul 17, 2024
Very satisfied
Msm, Jul 13, 2024
1. Unimaginable location ..too good to be true. 2. Kind / Helpful & courteous staff.. always ready to extend help. 3. Cleanliness 5 star. 4. Superb facilities . 5. Outdoor property = superb ( lake walk etc …jogging track etc ) . 6. Extremely good breakfast 7. I reserve 01 star as i expected some indian food in the room dinning menu. I am definitely coming back next time i visit Almaty. Swissotel exceeded my expectation in all manner.
Family T. F. D., Jul 07, 2024
Service can be better at the restaurant and medical clinic, spa area, kids club is time limited, had to wait until 11 am to enter the kids club Loved the nature around the resort for walks early in the morning. Weather was very nice, it was raining, kids were feeding Ducks in the lake. Lake restaurant is a gem, nice service, cute ambience, food could be better, especially kids menu. Thank you for the service
Asylbyek S., Jun 01, 2024
I was very impressed by your hotel and its nature and surroundings. I will recommend your hotel if my guests come from now on.