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Welcome to
4.5
26,132 reviews
Amine, Sep 17, 2023
A. L., Sep 17, 2023
It was a very homely experience. All the staff doing everything to make my stay comfortable
Mohamed S., Sep 17, 2023
Unknown, Sep 16, 2023
Good
Humam, Sep 14, 2023
I had a nice experience, staff was very welcoming and sweet. I appreciated them helping me out during check in as well as when I needed to extend my check out timing. The location was wonderful too. I did have some issues that should be addressed. We stayed on the 41 floor and our bathroom was very outdated. It kind of grossed me out to even shower, as I could see the rust forming. The shower was also very tiny and the way the door opened was not easy. Maybe install sliding doors? So maybe bathroom renovations is something the hotel should look into. For me, when you’re paying so much for a 3+ star hotel, I’d expect exceptional cleanliness in my hotel room. Food buffet was great too, loved how everything was fresh. I do wish we had more menu items as it kind of became boring to have the same items everyday. (We stayed for a week almost lol) maybe having bagels with cream cheese, parfaits, breakfast tacos, etc. lastly, the carpet flooring in the prayer areas was not it. There was so much dust and not vacuumed properly at all. I went during my last 2-3 days of my stay, as I was not aware before that there was a prayer room. I loved the ambiance and peace in the room. However, it was just the cleanliness. I’m only mentioning this because shortly after I became very sick. And I usually get sick due to allergies/dust and I noticed my first day there the floor was not properly cleaned, so I started to bring my own prayer mat. Other than these issues, the hotel was very nice and Alhamdulillah I had a great experience.
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