Yn, Sep 14, 2023

Being a regular guest I should be given free breakfast in all my stays.. But sad I didn't get..

E., Sep 13, 2023

Well located. We had a good stay

It was homey great ambiance

Rayek, Sep 12, 2023

Service has seen a decline

Service quality has declined, poor maintenance leaking water I reported a few times but got fed up and did not bother, room was not cleaned accordingly and I had to call reception to make sure cleaner is arriving as one day went without cleaning, balcony was filthy and never attended to a thorough clean, breakfast options was poor even though I paid extortionate amount for it but very poor quality and a lot of options was removed than previous stay, the door service regarding assistance as I have a family has definitely dropped, I remember Swissotel being top quality service and after years of booking your service and accommodation I will reconsider another hotel, very shame the service has shockingly declined an average 4 star I would say.

M. J., Sep 10, 2023

Good location

Well located in deira area hotel little bit old need renovation specially rooms

Asim I., Sep 06, 2023

2 bedroom premium apartment

Very spacious apartment with separate kitchen area, living room and two bedrooms. Huge balcony with stunning views over creek and burj khalifa. Rooms were cleaned daily and bottled water left. Very convenient location with al ghurair mall attached and union metro station a 5 min walk away. Plenty of food options in the mall ( mcdonald's, kfc, charleys steak, popeye's, wingstop, burgerking, pizzahut and plenty of middle Eastern restaurants). If you prefer Indian/pakistani food theres alot of places to visit (pak lihari, jafferbhai, veg world). Get a 7 day pass on your nol silver card for 85aed and travel unlimited on the metro all day. Kids 5 and under a free on the metro. Swimming pool is open 8am till 7pm daily, with a large pool and a small children's pool. Very quiet from 8am to 10am. After 7pm you can use the pool of the hotel on the other side, which closes at 10pm. Plenty of sunbeds and changing facilities and a massive gym. We had apartment on floor 18, room 1860. Views are spectacular from the balcony. Overall experience was fantastic and would recommend to anyone travelling with children, felt like home.