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As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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4.2
2,248 reviews
Irfan M., Oct 08, 2026
Swissotel is one of the finest hotels in Sarajevo. It is centrally located, taxis abundant nearby, tramway just behind the hotel, shopping, great restaurants, museum within walking distance. The staff are first class professionals, and the hotel caters to all your needs. Breakfast is fresh and a great way to start. The hotel offers machine espresso but not traditional Bosnia kahva, perhaps a miss given Sarajevo is known for its special brew.
Tea M., Sep 30, 2026
First time i had a bad experience with the hotel. Check in was messy, there was no organization. They took people who were waiting after me and made me wait longer. I dont think it was on purpose, but they weren't organized in checking people in or getting cars from Valet. Also the bathroom was not clean. There were stains on the counter. I could tell that it was missed and there were hairs. It may have been a mistake by the cleaning staff but these problems together, tell me that theres some management issues.
Kendi Y., Sep 28, 2026
The hotel is well located and the staff is pretty nice. My only complain is there was no alcohol
Omar S., Sep 28, 2026
Nice
Oguzhan G., Sep 16, 2026
Amazing staff, especially front desk personnel named Lana made this stay amazingly well with her warm welcome and professionalism! So helpful! The rest of the staff same. Hotel super clean, well located, nice restaurant, well designed room, with full of amenities kits. It’s my new home in Sarajevo now!