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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Welcome to Swissotel Al Murooj
4.3
20,265 reviews
James K., Mar 23, 2024
Loverly hotel and spotlessly clean in all departments
Touran, Mar 23, 2024
Unfortunately it was not good for some reasons as follows: 1. The workers were producing a considerable amount of noise while working. 2. I discovered hair in my breakfast and displayed the plate to the chef. 3. The quantity of cups available was insufficient, requiring me to request and wait for an additional cup during breakfast. 4. The breakfast area floor was slippery, and I witnessed several individuals slipping while having breakfast. 5. The spout of the orange juice container was broken. 6. The pool was significantly smaller than depicted in the photos I had seen. 7. There were no toothbrushes or toothpaste provided in the room, so I had to request them daily.
George H., Mar 20, 2024
Great location, across from the Dubai Mall. A little outdated around the pool area, however the staff were very nice and helpful
Börje O., Mar 20, 2024
Unknown, Mar 19, 2024
Very nice staff, courteous and helpful. Had a problem with the extra bed that was requested. It was a twin box spring that was delivered and was completely unusable as a bed. I suspect it was a mistake to have delivered it. On inspection, I removed the bedding to flip the mattress to see if it was better on the other side but it was very dirty and blood stained. It ought to be discarded. However, that mistake was rectified by a new mattress being delivered within the hour. A mattress that was clean and comfortable for my 12 year old son. I can always understand mistakes happen. What’s important is how they are corrected, and in this case the hotel quickly resolved the matter with a very comfortable twin bed for the duration.