Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
4.3
6,015 reviews
Djendjen H., Sep 11, 2023
Overall I had a good stay, but need to improve the front desk staff who could speak better English. Apart from this, all are good and surely will recommend to a friend.
Unknown, Sep 06, 2023
The location is good. The check in / out process is fast. The breakfast is ok BUT the air-condition at the room is not as cool as expected, i need to get extra fan to be able sleeping during the nights.
Mic B., Sep 06, 2023
L. C. M., Sep 04, 2023
I stayed 10 days at this property, overall service is at average, the room was clean and housekeeping was efficient, however 1) the front desk didn't welcome ALL member as I had to line up at the front desk even I am eligible for ALL priority check in, and the staff told me to follow the line although I have emphasized my status of membership. 2) as of 4 Sep, the 11th day post my check out, the ALL reward points are not credited timely according the policy and need my extra time to remind and claim myself.
Unknown, Aug 24, 2023
in general ok experience. very well located. facilitities are a little bit outdated. while in-house food and beverage are overpriced.
The Best of Swissotel Shanghai
Save upto 22%
Extend Your Stay - Receive More Savings
Kids Room Special