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Welcome to Swissotel Living Al Ghurair
4.3
11,761 reviews
Kamal S., Mar 24, 2025
My experience was decent overall. However, I had to change apartments twice—first due to a non-functioning AC and then because of issues with the water heater. On the positive side, the reception staff was extremely courteous and even offered me an upgrade, which I truly appreciated. It would be ideal if rooms were thoroughly checked before being assigned to guests. That said, the apartments themselves are fantastic—spacious, airy, and thoughtfully designed. The rest of my stay was wonderful, thanks to their exceptional service. A special shoutout to Mr. Bhim, Khilak, and Narender for their prompt assistance. One small suggestion: adding a couple of Indian dishes to the breakfast menu would enhance the dining experience.
Mark L., Mar 22, 2025
Apartments were affordable, great layout, spacious and modern finish. The apartments had all the facilities of the hotel room with direct connection to the reception lobby, pools and breakfast rooms etc. just a different lift. But the space was as if we were in the presidential suite for the price of a single room anywhere else. The apartments get cleaned etc with room service just like the hotels rooms.... i know what we will be doing in future....
Denese, Mar 21, 2025
My stay with family was excellent. Huge apartment that was perfect for my family of five. I especially enjoyed housekeeping everyday. The entire staff and service are very professional. I would definitely stay here again.
Mohammed A., Mar 21, 2025
We loved our apartment in Swissotel Living! When we entered, we were very impressed by the overall layout and quality of the apartment. Our kids were ecstatic! The place was very clean, the bed linens were spotless, and the overall vibe of the place was very pleasant! The space felt luxurious. It's very spacious, and it had a homely/cozy feel to it despite being quite contemporary in design and layout. The breakfast buffet every morning was also very good, though I must say that we've had better in Dubai. It was still very good, though, and the kids enjoyed the breakfast, especially the kids' corner (which had items made specifically for little kids). The ambiance of the restaurant during breakfast was very nice and welcoming. There were a couple of issues with other things, so that's one reason for my giving a 9 score instead of a 10: the dishwasher was moldy, so we couldn't use it, and the washer-dryer didn't dry our clothes enough (and setting it to dry-only mode after reading the manual didn't seem to work either). These are things the hotel can focus on improving, as these things matter a lot, but we still loved out stay overall. Our kids also loved the kiddie pool on the 4th floor. We went three times, and they loved being there! All the staff at the hotel were at the top of their game when it comes to hospitality -- they were cordial, went out of their way to provide great service, and they were very friendly. This applies to floor staff, the bellboys, and everyone else. The location of the hotel was also good, with a Carrefour right in the same building and with fast food joints nearby. Overall, our stay was wonderful, and we were a bit sad to leave the place. Great job, Swissotel!
Unknown, Mar 20, 2025
Worst ever stay in a 5* hotel. Even hot water was not coming.
THE BEST OF SWISSOTEL LIVING AL GHURAIR
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